Return and Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return and refund policy below.

1. Eligibility for Returns

• You may return items within 30 days of receiving your order.

• The item must be in original condition—unused, unwashed, and with all original tags and packaging intact.

• Certain items, such as personalized or custom products, gift cards, and final sale items, may not be eligible for returns. Please check the product description for details.

2. How to Return an Item

• Contact our Customer Service team at [email/contact link] to initiate the return process.

• You may be asked to provide proof of purchase or your order number.

• Once your return is approved, you will receive instructions on how to ship the item back to us.

3. Return Shipping

• Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

4. Refund Process

• Once we receive and inspect your returned item, we will process your refund.

• Refunds will be issued to the original payment method within 7-10 business days of receiving the return.

• Please note that shipping costs are non-refundable.

5. Exchanges

• If you wish to exchange an item, we recommend returning the item for a refund and placing a new order for the desired item.

• Alternatively, if the exchange is for a defective item, we will cover the cost of shipping for the replacement.

6. Damaged or Defective Items

• If your item is damaged or defective, please contact us within 7 days of receiving the product.

• We will arrange for a replacement or issue a full refund, including return shipping costs.

7. Late Returns

• Returns requested after 30 days from the date of purchase may be subject to a restocking fee or denied.